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Support

How can we help?

Find help across the PlayVerse experience. For account deletion requests, use the dedicated account-deletion process.

Account Help

  • Accessing PlayVerse
  • Account information
  • Account deletion
Go to account deletion

Wallet & Bonus Plays

  • Understanding your Wallet
  • Bonus Plays overview
  • Eligible play funds

Rewards

  • Points
  • Bonus Plays
  • Rewards
  • Referral help

Locations & Machines

  • Participating PlayVerse locations
  • Where PlayVerse is available

PlayVerse Plus

  • Membership support
  • Eligible benefits

Contact Support

Email us and we'll help with your PlayVerse question.

support@joinplayverse.com